As of: April 2026
§ 1 Scope and Subject Matter of the Contract
(1) These General Terms and Conditions (hereinafter "T&Cs") apply to all business relationships between Saul Studio., Manfred Saul, Ziegelofenweg 2a, 67346 Speyer, Germany (hereinafter "Provider") and the users (hereinafter "Customer") of the software products made available by the Provider via the Shopify App Store.
(2) The Provider makes software available to the Customer as a cloud-based application (Software as a Service, hereinafter "SaaS") for use via the internet. The software is not installed on the Customer's systems, but is operated on servers belonging to the Provider or to third parties commissioned by the Provider.
(3) The specific scope of services is set out in the relevant product description in the Shopify App Store, together with the features and prices stated therein.
(4) Any terms and conditions of the Customer that differ from, conflict with or supplement these T&Cs shall not form part of the contract unless the Provider expressly agrees to their validity in writing.
§ 2 Conclusion of Contract
(1) The contract is concluded when the Customer installs the app via the Shopify App Store and accepts the terms of use.
(2) Upon conclusion of the contract, the Customer is granted a simple, non-transferable and non-sublicensable right to use the software for its intended purpose during the term of the contract.
§ 3 Services of the Provider
(1) The Provider makes the latest version of the software available to the Customer via the internet for their use.
(2) The Provider shall endeavour to ensure that the software is available 99.5% of the time on an annual average. This does not include periods during which the software is unavailable due to technical or other issues beyond the Provider's control (force majeure, third-party negligence, scheduled maintenance, etc.).
(3) The Provider is entitled to further develop and update the software and to adapt it to technical advancements. The Provider shall inform the Customer of any significant changes in an appropriate manner.
(4) The handover point for the provision of services is the router output of the data centre used by the Provider. The Provider is not responsible for the internet connection between the Customer and the data centre.
§ 4 Customer Obligations
(1) The Customer undertakes to use the software only in accordance with the contractual agreements and the applicable legal provisions.
(2) The Customer is obliged to keep their login details confidential and to protect them from access by unauthorised third parties. The Customer is liable for all activities carried out using their login details.
(3) The Customer shall not decompile, disassemble or reverse engineer the software, or otherwise attempt to determine the source code of the software, unless expressly permitted by mandatory law.
(4) The Customer is responsible for complying with data protection regulations in relation to the data processed by them in the software.
§ 5 Fees and Payment Terms
(1) The fee for using the software is based on the prices listed in the Shopify App Store at the time the contract is concluded.
(2) Billing and payment are handled via the Shopify platform in accordance with its payment terms. The Provider has no direct influence over the payment processing carried out by Shopify.
(3) Where the Provider offers paid services that go beyond those available via the Shopify App Store, the payment terms agreed separately for such services shall apply.
(4) The Provider is entitled to change prices subject to a notice period of at least 30 days. In such cases, the Customer has the right to terminate the contract on the date the price change takes effect.
§ 6 Data Protection and Data Security
(1) The Provider processes the Customer's personal data in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).
(2) Where the Provider processes personal data on behalf of the Customer, the parties shall enter into a data processing agreement in accordance with Article 28 of the GDPR.
(3) Further details regarding data processing can be found in the Provider's privacy policy at saulstudio.app/privacy.
§ 7 Warranty
(1) The Provider warrants that the software essentially corresponds to the functions specified in the product description.
(2) The Provider shall remedy any defects within a reasonable period of time. The Provider shall be entitled to remedy a defect, at its discretion, either by repair or by replacement.
(3) The Customer must inform the Provider immediately of any defects that arise and assist with the fault analysis to a reasonable extent.
(4) Minor deviations of the software from the specification shall not be regarded as a defect.
§ 8 Liability
(1) The Provider shall be liable without limitation for damages resulting from injury to life, limb or health caused by a deliberate or negligent breach of duty on the part of the Provider.
(2) For other damages, the Provider shall only be liable in cases of wilful misconduct or gross negligence, or in the event of a breach of fundamental contractual obligations (cardinal obligations). In the event of a breach of fundamental contractual obligations, liability shall be limited to foreseeable damages typical for this type of contract.
(3) Liability for consequential damages, in particular loss of profit, is excluded, unless there is evidence of wilful misconduct or gross negligence.
(4) The above limitations of liability shall not apply where the Provider has fraudulently concealed a defect or has given a guarantee as to the quality of the software.
§ 9 Contract Term and Termination
(1) The contract term depends on the subscription selected in the Shopify App Store.
(2) The Customer may terminate the contract at any time by uninstalling the app via the Shopify App Store.
(3) The right to terminate the contract for cause remains unaffected. Cause shall be deemed to exist, in particular, if the Customer breaches any material provision of these T&Cs.
(4) Upon termination of the contract, the Customer's access to the software will be deactivated. The Provider is entitled to delete the Customer's data 30 days after the contract has ended, provided that there are no statutory retention obligations to the contrary.
§ 10 Force Majeure
The Provider shall not be liable for any failure to perform or delay in performing its obligations where such failure or delay is attributable to circumstances beyond the Provider's reasonable control (force majeure). These include, in particular, natural disasters, pandemics, wars, strikes, official orders, and failures of telecommunications networks or gateways operated by other providers.
§ 11 Links to Third-Party Websites
(1) Our software and website may contain links to third-party websites or services that are not owned or controlled by the Provider.
(2) The Provider has no control over, and accepts no responsibility for, the content, privacy policies or practices of third-party websites or services. The Customer acknowledges and agrees that the Provider shall not be held responsible or liable, either directly or indirectly, for any damage or loss arising from or in connection with the use of, or reliance on, any such content, goods or services available on or via such websites or services.
§ 12 Information for Consumers in the European Union
(1) If you are a consumer resident in the European Union, the mandatory consumer protection provisions of the law of the Member State in which you have your habitual residence shall apply to you, insofar as these are more favourable to you than the provisions of these T&Cs.
(2) The European Commission provides an online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr/. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 13 Changes to the Terms and Conditions
(1) The Provider reserves the right to amend these T&Cs with future effect, provided that the amendments are reasonable for the Customer and, taking into account the Provider's interests, are reasonable for the Customer.
(2) The Provider shall notify the Customer in writing of any amendments to the T&Cs at least 30 days before they come into effect. If the Customer does not object to the amendments within 30 days of receiving the notice of amendment, the amended T&Cs shall be deemed to have been accepted. In the notice of amendment, the Provider shall specifically draw the Customer's attention to the significance of the 30-day period and the legal consequences of failing to object.
§ 14 Final Provisions
(1) The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) If the Customer is a trader, a body corporate under public law or a special fund under public law, the place of jurisdiction for all disputes arising out of or in connection with the contract shall be Speyer.
(3) Should any provision of these T&Cs be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that most closely approximates the economic purpose of the invalid provision.
(4) The language of the contract is German.
Saul Studio.
Manfred Saul
Ziegelofenweg 2a
67346 Speyer
Germany